We work hard to do the best job we can for clients and customers across every area of our business. Our drive to deliver smarter services is key to our future success. It’s what motivates us to do the work we do every day. Accreditations, awards and certifications are a sign that we are getting things right.
UK Housing Awards
Contractor of the Year – Highly Commended 2020
Liberty was awarded Highly Commended in 2020 due to our…
Government Endorsed Quality
Liberty is recognised as a business which maintains high standards of technical competence, customer service and trading practices. We are a trusted property services provider known for its quality and performance.
Cyber Essentials Plus
Protecting our business against cyber attacks
We take cyber security very seriously and our ICT team are constantly making improvements to of infrastructure in line with the latest laws and regulations.
First-class window and door installations
We are an approved window and door installer are compliant with the most current building regulations in the UK and Wales. We guarantee our work is energy efficient and registered with the local council.
Gas Safe Register
Ensuring our customers are kept safe
Every heating engineer on our workforce is on the Gas Safe register – including all subcontractors. Customer safety is our number one priority.
Green Deal Approved
Our commitment to net zero
Through the Green Deal we can complete energy-saving improvements to your housing stock which is contributing towards our country’s net zero goals and helping customers save money.
Biomass and solid fuel pros
We are an approved biomass and solid fuel service provider and installer. Our business ensures your compliance needs are met and tenants are kept safe.
Putting health and safety first
Keeping our staff and customers safe is extremely important to us which is why we have strict guidelines in place. We are ISO9001, ISO14001, ISO45001 and ISO 50001 accredited.
Legionella Control Association
Keeping water systems safe
We are members of the LCA to ensure our legionella services are compliant with the latest standards and comply with the LCA code of conduct when working on water systems.
Living Wage Foundation
Paying staff a real living wage
We are proud to be a Living Wage Employer, giving staff a wage they deserve.
Decarbonising homes the right way
The MCS sets out standards and schemes around low-carbon technology and with government support. We are expert installers of low-carbon technology.
We are approved contractors in electrical work and conform to the latest standards. Our operatives are trained to the highest standards.
Oil and solid fuel heating approved
OFTEC ensures we are working on heating system to the highest level of competence and complying with relevant Building Regulations and manufacturers’ installation requirements.
Gold Award winners 5-years running
Accidents in the workplace can be avoided if the necessary procedures are in place. We’re proud to have obtained the RoSPA Gold Award for five years running, which recognises Liberty as being world-leaders in health and safety practice.
Fire safety specialists
We are trained to maintain and install fire doors under to support clients meet their tenant safety obligations and meet current government legislation. Our specialist team can provide passive fire protection to meet building regulations.
Managing risk and compliance
CHAS (The Contractors Health and Safety Assessment Scheme) is an accreditation awarded to companies like Liberty that can show their health & safety processes can meet an excellent standard.
Connecting buyers and suppliers
Our Gold membership allows us to operate more efficiently. Our suppliers can expect to a simple and speedy search, validation and purchasing decision processes considerably, improving resource and cost efficiency.
Customer Service Excellence
Professional customer service every time
The customer is at the heat of everything we do and by following the CSE quality mark, it aims to make a tangible difference to service users. We obtain customer feedback through Trustpilot to better improve our service.