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We’re rated 4.3 stars on Trustpilot

We are delighted to share that on the 18th July 2024, Liberty reached a new milestone, achieving an all-time high TrustScore of 4.3 stars out of 5 on Trustpilot, surpassing our previous record of 4.2 stars.

This remarkable achievement is a testament to the hard work and commitment of our entire team, who are dedicated to upholding our core operating principles of being people-focused, simply innovative, helpfully smart, and always accountable.

Ray Jones, Group Managing Director commented: “Achieving a 4.3-star TrustScore goes beyond the numbers; it signifies the numerous positive experiences and satisfied customers we’ve had the privilege to serve. This is truly a collective success.”

Here are some of the exceptional reviews from our valued customers, highlighting the positive impact we make daily:

“He was professional and polite. He answered questions, tested radiators and asked if I had any problems. I’d definitely recommend this company.”

“The gas engineer was on time, very pleasant, and respectful to both myself and my property. Conscientious worker, no mess for me to clear up. Thank you.”

“I got a text for an all-day appointment but had go to a hospital appointment in morning. I phoned up Liberty and got through to a nice lady who made arranged a 1pm-5pm appointment without any trouble. Also the engineer who attended text me say she was on her way. She was very good at her job left my home as she found it. She explained everything to me about what she had done. Thank you from me, a very happy customer.”

To read more reviews and stay up to date with what people are saying about us, just visit our Trustpilot page.