Liberty has won four valuable heating contracts with Swindon Council, London Borough of Enfield, Newport City Homes, and Havebury Housing Partnership, totalling over £15 million.

In Swindon, the £10 million contract with the local authority will see Liberty supplying and installing new central heating systems in 10,400 homes.

The contract is for three years initially, starting in August 2024, with scope for an additional two-year extension.

As part of the contract Liberty will give back to the local community by:

• Volunteering 64 hours per year over five years to benefit the community.
• Working alongside ‘BEST – Be A Better You’ charity to fight against knife crime.
• Providing £850,000 per year in the local supply chain throughout the contract.
• Embedding a sustainable procurement policy into the contract.
• Working alongside suppliers to reduce material packaging.

Over in the London Borough of Enfield, Liberty has won a £3.3 million three-year contract to deliver gas servicing and installations to more than 4,000 homes. With an option for the contract to be extended for two years, the property services firm will also repair and service alternative heating systems for the council such as ground source heat pumps.

Liberty will provide a 24/7 customer service center for tenants and out-of-hours emergency heating services.

Liberty will also give back to the local community in Enfield through:

• Visiting local schools and colleges twice a year for five years.
• 160 hours per year offering career guidance and support to unemployed people.
• 52 apprenticeship weeks per year of the contract and five six-week work placements per year.
• £475,000 to be spent within the local supply chain over the course of the contract.
• At least 480 hours volunteering over five years to benefit the local community.
• £1000 to be donated to local community projects.
• Five free decarbonisation data monitoring/property surveys from NetZero Collective.

Liberty has won a third contract with Newport City Homes covering gas installations, servicing and repairs, and electrical repairs, rewires and EICRs across 10,000 homes.

The contract is for an initial 2 years with the option to extend for a further 1+1.

As part of the contract, Liberty will invest in the local community by:

• Developing and managing a contract-specific Employee Skills Plan (ESP) to map out current apprentice, employment and work experience provision.
• Recruiting through local job centres as well as advertising locally and provide guaranteed interviews to customers who meet qualifying criteria.
• Working closely with young people from disadvantaged backgrounds to help them gain qualifications and support them onto sustainable employment.
• Working in partnership with the Military of Defence to support former Royal Marines to begin new careers.
• Creating relationships with local schools, colleges and training providers through Liberty’s Training and Development Team to identify suitable candidates for work experience positions and apprenticeships.
• Delivering quarterly energy advice workshops for customers.
• Offering five free decarbonisation data monitoring and property surveys from NetZero Collective.

The fourth contract with Havebury Housing Partnership will see Liberty deliver domestic and commercial heating servicing, and also provide repair services and maintenance, including CO, heat, and smoke alarm maintenance during each service.

The contract, worth £1.2 million per year, is set for three years with the option to extend for another year and covers over 6,500 homes.

Ray Jones, Group Managing Director of Liberty said: “We are thrilled to have secured four new contracts and look forward to providing high-quality services and outstanding customer services across over 31,000 homes.

“As always, our commitment to the communities we serve remains a huge part of our work and we are looking forward to making a real impact through providing employment opportunities, apprenticeships, work experience and volunteering initiatives.”

Owain Roberts, Director of Property and Place at Newport City Homes said: “It’s important to us at Newport City Homes that we work with organisations who align with our values, placing customers and communities at the heart. This is why we’re thrilled to be working with Liberty across our gas and electrical services. The social investment into our communities will change lives across the city, and we’re excited to see what the next 12 months bring.”

Scott Bridge, Assistant Director of Asset Management, said: “We were really impressed with Liberty’s ‘can do’ approach. The service they provide aligns with our one common goal campaign, which we launched last year. This includes contacting residents when they are on the way to an appointment and confirming any follow-up appointments while they are with the resident.