At Liberty, we’re dedicated to ensuring that every tenant has a safe, warm, and comfortable home.
This Damp and Mould Action and Awareness Week, we celebrated the incredible work of our damp and disrepair teams, whose efforts every day make a tangible difference in the lives of the people we serve.
To mark the week, we launched two insightful videos (linked below) highlighting practical advice for reducing condensation and a behind-the-scenes look at the crucial work of our team. These videos shared simple, actionable tips to help tenants and homeowners tackle one of the leading causes of damp in their homes—condensation. By sharing this knowledge widely, we aim to prevent damp-related problems before they start, fostering healthier living conditions for all.
Our Customer Hub also took centre stage during the week. Packed with resources and guidance on tackling damp and mould, it serves as a go-to resource for anyone – Liberty customers and beyond – seeking expert advice to manage these issues effectively. By encouraging followers to share our posts, we extended the reach of this invaluable content, reaching over 4,500 people throughout the week.
Lewis Davey, Contract Manager overseeing Liberty’s damp and disrepair work, emphasised the importance of proactive measures: “Prevention is always the best solution when it comes to condensation-related damp. By understanding the causes and taking simple steps to manage moisture levels in the home, tenants can avoid more significant issues down the line. Our goal is to empower people with the knowledge they need to keep their homes warm, safe, and mould-free.”
At Liberty, our mission goes beyond being clients’ go-to for excellent property service – we’re committed to equipping communities with the tools and knowledge to maintain healthier homes. Damp and Mould Action and Awareness Week 2024 was just another step in this ongoing journey.