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Liberty and Royal Borough of Kensington and Chelsea announce new partnership to increase gas safety for residents

National property services business Liberty is working with the Royal Borough of Kensington and Chelsea to ensure the highest standards of gas safety in tenants’ homes.

Launched this month, the new partnership will see Liberty undertake maintenance and repairs on heating in thousands of tenant’s homes.

The contract, which has an initial three-year term, is worth £2.1m and was secured through the Fusion 21 framework.

Under the deal, Liberty, whose headquarters are in Knowsley, will work to a ten-month rolling programme of servicing. This means every one of the council’s 4,500 gas boiler homes will have a Landlord Gas Safety Record (LGSR) every ten months – ensuring legal requirements are met.

The national company will also service pipework for a further 2,453 properties with alternative heating systems.

Liberty, which provides high-quality compliance services to more than 200,000 homes nationwide, routinely achieve 100% legal compliance on the LGSR for clients.

The company’s quality of work and customer service has rewarded it with an industry leading Trustpilot score of 4.2, and Net Promoter Scores consistently over +60.

Ian Craig, Liberty’s Regional Director for the South East, said: “At Liberty, health and safety is our number one priority. We have retained or extended nine contracts in our heating and compliance division over the past year, demonstrating our position as a trusted and results-driven partner.

“We are proud to be working with the Royal Borough of Kensington and Chelease to increase gas safety in thousands of people’s homes. Our highly skilled engineers can be relied upon to safely and quickly fix any issues with boilers or other heating systems.

“It’s great news the contract will also create ten jobs for local people, plus two apprenticeships to support young people to kickstart their careers.

“Myself and the whole team are looking forward to getting started and building a strong partnership.”

Liberty specialises in the full range of property services including reactive and planned maintenance across all technical disciplines, refurbishments, mechanical and electrical projects, construction and renewable energy.